Ticket Delivery

Am I guaranteed to receive my tickets in time for the event?
All orders are tracked by our customer service department so we can guarantee all tickets will be delivered in time for your event.  You should have receive...
Thu, 5 Nov, 2020 at 4:32 PM
Can I track the tickets that are being shipped to me?
We will send you an email with the estimated shipping date of your tickets as soon as the seller confirms your order.  You will receive a second email with ...
Thu, 5 Nov, 2020 at 4:32 PM
Are Mobile E-tickets, Email Delivery, and Instant Download the same? How do I use these tickets?
There are three types of tickets that may be sent to you via email. These types of tickets are in the form of PDF files. When they are ready, you will recei...
Thu, 5 Nov, 2020 at 4:34 PM
What happens if I'm not available when the tickets are delivered?
Typically, the delivery driver will make three attempts to deliver the package.  If no one is there to sign for it during any of those attempts, they hold i...
Thu, 5 Nov, 2020 at 4:35 PM
Why is there a signature requirement on my package?
We require a signature on most packages because we want to ensure that tickets are delivered to the correct person.  This is because it is very difficult to...
Thu, 5 Nov, 2020 at 4:35 PM
Can I change my shipping address?
Please email us if you need to make any modifications to your shipping address.  Please note, we are unable to ship to PO Boxes or APOs. If the tickets have...
Thu, 5 Nov, 2020 at 4:36 PM
Can I request a delivery method change?
We are not able to change the delivery method of your order because it is determined based on the form in which the seller has the tickets. For example, if ...
Thu, 5 Nov, 2020 at 4:43 PM
Can I have the email to download my tickets resent to me?
Click here to have the email with the link to download and print your tickets resent to you. Once you are on that page, you will need to enter your email ad...
Thu, 5 Nov, 2020 at 4:43 PM
What should I do if I am unable to download the ticket file?
If you are having trouble downloading your tickets from the link in the email, try the following solutions: Open the link to the PDF files in a different ...
Thu, 5 Nov, 2020 at 4:44 PM
What should I do if I ordered Email Delivery tickets, but don't have a printer at home?
Don't worry, there are plenty of places where you can print your tickets if you don't have access to a printer at home or at a friend or family memb...
Thu, 5 Nov, 2020 at 5:01 PM